| I am
a Business
Transformation and Process Outsourcing Executive with a track record of
success in managing large teams, with sizable budgets and diverse scope.
Possess proven transferable skills in shared services (BPO), business transformation,
change management and operational leadership. Specific shared services experience
in call centre and customer service management, revenue cycle (AR), billing,
collections, risk management, people management, project management, strategic
planning and project/operational budgeting. Developed a reputation as a
leader who can deliver quality results, improve profitability thought strategic
initiatives and reduce costs through transformation while meeting aggressive
service level agreements. |